pcipolicyportal.com offers in-depth PCI security policies and compliance assistance for call centers all throughout the globe for helping ensure PCI certification in a comprehensive, scalable, and efficient manner.  Call centers are being increasingly being asked to become compliant with the Payment Card Industry Data Security Standards (PCI DSS), which means developing large amounts of documents, while putting in place numerous security and operational practices.

Some of the biggest challenges facing call centers regarding PCI DSS compliance are the following:

• Securely storing any cardholder data audio files, such as those that are being transmitted to Customer Service Representatives.
• Ensuring that CSR’s have a clean desk policy in place, one that does not allow them to record any sensitive cardholder data information.
• Developing a comprehensive security awareness and training program for ensuring all employees and workforce members understand one’s roles and responsibilities for protecting cardholder data.
• Developing much needed information security and operational specific PCI DSS policies and procedures for compliance.

Call centers are increasingly being mandated to become PCI DSS compliant, which can be an incredibly time-consuming and taxing proposition, no question about.  One of the key ingredients for call center PCI compliance success is developing and putting in place the dozens of mandated PCI DSS specific information security policies, procedures, and other supporting forms.  No need to re-invent the wheel, simply download the PCI security policies today from pcipolicyportal.com. Getting compliant has never been easier or more cost-effective, thanks to the industry leading PCI security policies, available for instant download today.

The PCI security policies from pcipolicyportal.com include every mandated policy needed for ensuring call centers are compliant with the Payment Card Industry Data Security Standards (PCI DSS). No need to author your own policies, just trust the experts at pcipolicyportal.com.  Additionally, if you need expert consulting advice regarding PCI compliance for call centers, then call us today at 424-274-1952.

Author: Caroline Dubois